Managing Appliance accounts

Contents

Managing Appliance accounts

  1. Connect as Admin to the Console over a Web Browser.
  2. Select the Appliance Tab and then Accounts on the left side.

There are three Accounts managed from the Console.

  • Appliance administration account used to administer the Appliance.
  • Appliance remote account used for the central management from the Portal.
  • Nexthink support account used for the command line interface.

Appliance administration account

The default values are:

  • User = admin
  • Password = admin

Appliance remote account

Set the Account status to Enable. Set a new password.

By default the User is managed by Nexthink.

Nexthink support account

Set the Account status to Enable.

The default values are:

  • User = nexthink
  • Password = 123456

For all three accounts, Nexthink recommends to change the password after first login.

The operations described in this article should only be performed by a Nexthink Engineer or a Nexthink Certified Partner.

If you need help or assistance, please contact your Nexthink Certified Partner.