New HW requirements

New HW requirements


The hardware requirements for the Nexthink Engine have been increased to accommodate upcoming features. Beginning with V6.6 (September 2016), up to 2GB of RAM and 2 CPUs should be added depending on your configuration.

If you have an existing installation, you do not have to worry, as you will be able to upgrade and run the latest version of the product without upgrading your hardware. However, you should be aware that you will not be able to turn on the new features until the new requirements are met.

It is very important that new installations observe the new requirements and that you upgrade existing installations whenever you have the opportunity.

Check the new hardware requirements for multi-appliance set-up and for single-appliance.


What are the new requirements?

We have two sets of new requirements:

  • Minimum: these requirements must be implemented so the product runs smoothly. If customers are not able to implement the new minimum requirements, it will not be possible for Nexthink to provide technical support.
  • Recommended: these requirements should be implemented to increase product performance and provide an extra buffer for future enhancements.

Should I use the minimum or the recommended requirements?

Whenever possible, we suggest that you implement the higher recommended requirements.

When are the requirements changing?

The new minimum and recommended requirements will change in V6.6 (September 2016), but new and existing installations should implement the new requirements as soon as possible.

What should I use for new installations?

You should use the new minimum requirements or (better) the recommended requirements. The goal is that the installation is ready for 6.6 and later.

What will happen if I upgrade existing installation to 6.6, but I do not meet the mimimum requirements?

No worries, the product will still work, but you will not be able to turn on the new features.

Why have we increased the minimum requirements?

New features will be released during the second half of 2016 and the beginning of 2017. These features will require more memory and CPU.

The requirements have not changed for many years, but the technology has evolved. It is necessary to implement the new requirements to provide a superior user experience and take advantage of the new features.