Hardware Refresh


Hardware Refresh


The Hardware Refresh pack helps you manage the lifecycle of your devices. Based on scores that measure the actual usage of hardware resources in your devices, the hardware refresh dashboards give you an idea of the devices that you need to replace, rebuild, or keep:

  • Replace: the device got a poor score and it needs to be substituted for a new one.
  • Rebuild: the device got an intermediate score, meaning that it requires a general upgrade (motherboard / CPU) to improve key metrics. It may require an additional disk or memory upgrade.
  • Keep: the device got a high score and can be kept as it is, without excluding the possibility of a disk or memory upgrade.

Devices to be rebuilt or kept may require an additional disk upgrade, memory upgrade, or both. Based on disk index and memory usage, the hardware refresh dashboard highlights the devices that require disk or memory upgrades.

This pack uses Scores which must be configured by Nexthink Professional Services or by a certified Nexthink partner.

The operations described in this article should only be performed by a Nexthink Engineer or a Nexthink Certified Partner.

If you need help or assistance, please contact your Nexthink Certified Partner.


  • Windows only

License modules

  • none


  • Nexthink V6.13 and later