Microsoft Outlook

Contents

Microsoft Outlook

Description

With 5 dedicated Nexthink Act remote actions, fix Microsoft Office Outlook problems, clear the address cache, obtain a list of the available plugins and configure them. Useful for troubleshooting several Microsoft Office Outlook issues.

Platforms

  • Windows 7
  • Windows 10
  • Microsoft Outlook 2010 onwards

License modules

  • Nexthink Act.
  • Nexthink Engage.

Compatibility

  • Nexthink V6.14 and later.

Script Clear Outlook AutoComplete Cache

  • Version 1.0.0.0 - Initial release

Script Description

Clears the AutoComplete cache so user can avoid out-of-date suggestions as a result of a migration process or similar. The script is designed for Windows 10 and 7, and Office 2010, 2013, 2016, including ClickToRun.

Execution context and suggested scheduling

Run the script manually as interactive user.

Parameters

ID Label Description
1 CampaignId UID of the campaign to notify user that Outlook must be restarted

Outputs

None.


Script Get Outlook Plugins

  • Version 1.1.0.0 - Added plugin's version to the output
  • Version 1.0.1.0 - Fixed issue when Outlook COM object is not available
  • Version 1.0.0.0 - Initial release

Script Description

Retrieves the installed Microsoft Office Outlook COM Add-ins sorted by status and name. The script is designed for Windows 7 and 10.

Execution context and suggested scheduling

Run the script manually as interactive user.

Parameters

None.

Outputs

ID Label Type Description
1 OutlookPluginsCount Int Number of Microsoft Outlook Add-ins
2 OutlookPluginsInfo StringList List of Microsoft Outlook Add-ins, followed by version and status


Script Repair Outlook OST Problem

  • Version 1.0.0.0 - Initial release

Script Description

Repairs Outlook problems with OST file by deleting it and restarting Outlook. Runs a campaign to close applications blocking OST file (Outlook and Skype). The script is designed for Windows 10 and 7 and Outlook 2010 onwards.

Execution context and suggested scheduling

Run the script manually as interactive user.

Parameters

ID Label Description
1 CampaignId UID of the campaign to notify user that Outlook and Skype must be closed

Outputs

None.


Script Set Outlook online

  • Version 1.0.0.0 - Initial release

Script Description

Checks if Outlook is working offline, and sets it to online if it is not already.

Execution context and suggested scheduling

Run the script manually as interactive user.

Parameters

ID Label Description
1 SetOutlookOnlineCampaignId UID of the campaign to notify user that Outlook must be restarted

Outputs

ID Label Type Description
1 ExecutionResult String Result of the execution

Further Information

Outlook must be restarted after this action for the changes to take effect.

Script Set Outlook Plugins

  • Version 2.0.0.0 - The script provides extended output and manages plugins manually disabled or enabled by user
  • Version 1.0.0.0 - Initial release

Script Description

Enables or disables each Microsoft Office Outlook COM add-in specified in the parameters. The names of the available add-ins can be found by running the 'Get Outlook Plugins' Remote Action. The script is designed for Windows 10 and 7.

Execution context and suggested scheduling

Run the script manually as local system.

Parameters

ID Label Description
1 CampaignId UID of the campaign to notify user that Outlook must be closed
2 Action Enable or disable the desired add-ins. Accepted values are 'enable' and 'disable'
3 PluginName Comma-separated list of add-ins to be configured

Outputs

ID Label Type Description
1 OutlookPluginsConfigured StringList List status of all Microsoft Outlook add-ins provided in input argument 'PluginName'

Further Information

Add-in names are case-sensitive. The script is designed only for devices which do not use GPO setting to manage Microsoft Outlook plugins.