OneDrive has become widely used by companies to increase the productivity of their employees. Thanks to OneDrive, employees are not only able to access their files from anywhere and any device, they also are less likely to lose work due to hardware issues.

This module will help you monitoring different aspects of OneDrive:

  • user adoption
  • resource consumption
  • users lacking space
  • space used by users
  • users using another tool to store files online

Monitoring these different aspects will help you improve your employee productivity, by making sure that they leverage the tool correctly, and the security of your infrastructure, by detecting shadow IT.

This pack uses Scores which must be configured by Nexthink Professional Services or by a certified Nexthink partner.

The operations described in this article should only be performed by a Nexthink Engineer or a Nexthink Certified Partner.

If you need help or assistance, please contact your Nexthink Certified Partner.


  • Windows only

License modules

  • Nexthink Engage
  • Nexthink Act
  • Nexthink Web & Cloud

Included remote actions

Script Get OneDrive Status

  • Version - Initial release

Script Description

Checks if the OneDrive application is working properly by reviewing some processes status, registry keys and environment variables.

Execution context and suggested scheduling

Run the script manually as interactive user.




ID Label Type Description
1 OneDriveStatus StringList Overall result of the OneDrive health status review

Further Information

Complete list of performed validations:

  •  %localappdata%\Microsoft\OneDrive\OneDrive.exe exists.
  • OneDrive.exe is running.
  •  %OneDrive% environment variable exists.
  • Review the key HKEY_CURRENT_USER\Software\Microsoft\OneDrive\Accounts\Business1\UserFolder to check if that folder was created on devices.

If some validation fails, it means that OneDrive is not working properly. Further investigation is required, but a reinstall might be necessary.


  • Nexthink V6.14 and later