New features

Contents

New features

Workflows for questions

End-user feedback has been out for only one short release, but already we received a lot of feedback (no pun intended) and we are happy to propose the first enhancement to the solution. Workflows allow you define the flow of questions based on the user's answers. Let's consider a simple scenario: we want to understand why people are using Dropbox instead of the corporate document sharing solution. Depending on the answer we want to ask different follow up questions:

  • I use Dropbox for personal files → nothing left to ask
  • Because the corporate solution suffers from technical issues → which ones?
  • I didn't know about the corporate solution → here are some instructions

Workflow.png

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Email digests just got an upgrade

The email digest gives you a concise update on what happened during the past week and it just got an upgrade! So what did we change? First of all we have included the ability to use scores as part of your digest metrics. Digests are meant to provide a quick summary of the most important data for you, and scores are a perfect fit for that. This means for instance that you will be able to receive each week a quick summary of your overall endpoint performance or share the latest evaluation of your environment compliance.

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Secondly, based on feedback from our customers, we implemented two changes that have been requested several times. Number one: we have modified the smileys to be more corporate; meaning that we opted for a flat design. Number two: we now allow you to decide if users with access to a service module will receive or not a digest for it (previously the digest was automatically sent, without an option to opt-out).

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Express cost with scores, and more

Scores are an extremely powerful concept as they allow you to give business meaning to technical data. In this version we have included a number of changes for scores.

Ability to use sum, multiply, and weighted average operators

These simple functions allow you to define more complex scores, and even scores that express monetary notions. Imagine, for instance, users who are using a commercial software while a free alternative is available. Money saved = number of users x cost of the commercial software.

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Ability to export scores through NXQL

What's better than a score in Nexthink? Well, of course, it is a score fully integrated into your ecosystem. Starting from now, it is very easy to automatically export scores to your CMDB or ITSM tool.

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Windows authentication, a.k.a. SSO, it's official!

Gone are the days when you needed to type your username and password to access your favorite dashboards. With this feature enabled, and provided that you logged in to your computer as a domain user (AD account), you can access both the Portal and the Finder with just one single click and without having to know your username or password.

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Azure support, in preview

The world is moving to the clouds, and because of that we are happy to announce our plan to support your Nexthink environment hosted in Azure. Hosting Nexthink in the cloud offers several advantages:

  • No need to worry about the infrastructure required for Nexthink Appliances in your infrastructure;
  • Activity for users working outside of the corporate network is automatically recorded, as long as their device is connected to the Internet;
  • It is very easy to scale the environment if more computation power is needed;
  • As usual maintenance of the environment is very easy, thanks to our automated update system;
  • We did all the hard work of trying out all the different Azure packages, and we can recommend the best ones based on your environment.

Azure support is still in preview for now. If you are interested do not hesitate to contact [email protected].

What's next? Did anyone mention Amazon...?

Other changes

Welcome the Title widget

Having the right data at our disposal is essential. Having that data in a format that looks good and is easy to understand, makes it even better. For this reason we have introduced a new widget to help you find the optimal layout for your dashboard.

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More options for bar charts

Bar charts are the perfect visualization for comparing things. We have extended it by allowing you to display the ratio value of each group compared to the total value. Imagine that you have a metric that counts your devices with a grouping by OS. You have 100 devices: 60 on Windows 10, 30 on Windows 8.1 and 10 on Windows 7. What you want to see is a bar chart showing three bars, with 60%, 30% and 10% respectively. Today this is now possible.

Ratio on total3.png

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Device identification by name

Specially designed to overcome the shortcomings of the default device identification algorithm in virtualized environments, this already existing feature is no longer limited to Windows devices belonging to a domain. If you are currently using this feature, pay attention to the changes that might impact your setup.

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