Logging in to the Portal

Logging in to the Portal

Sign in to the Portal with your dedicated Nexthink account credentials or, alternatively, use your Windows credentials if your administrator has enabled the authentication through Active Directory. Moreover, if Windows authentication is available in your setup, logging in is even easier.


To log in to the Portal:

  1. Open your favorite web browser (check the list of supported web browsers in the release notes of the Portal).
  2. Type in the name or IP address of the Portal in the address bar of the browser.
    • If you want to use Windows authentication, typing the DNS name of the Portal is the only valid option.
  3. On the login dialog, either:
    • Enter your credentials:
      1. Type in your user name under Username.
      2. Type in your Password.
      3. Optional: Tick the box Remember me for the Portal to automatically fill in the Username field the next time that you log in.
      4. Click Sign in.
    • Or just click use Windows authentication, if enabled in your setup.

Optionally, it is possible to brand the logo and the background image displayed in the login page.